Privacy Policy

Welcome to The Charging Dock. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our charging lounges, use our services, or interact with us online.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other details you provide when signing up for our services, promotions, or newsletters.
Usage Information: Information about how you interact with our charging stations, lounges, and mobile app (if applicable).
Payment Information: If you make a purchase, we may collect transaction details, but we do not store full payment card information—this is processed securely through a third-party provider.
Device and Location Data: If you access our website or app, we may collect information about your device, IP address, and approximate location (with your consent).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our EV charging and lounge services.
To communicate with you about updates, promotions, and special offers (only if you opt-in).
To enhance user experience and optimize our charging locations based on customer trends.
To comply with legal and security requirements.

3. Data Protection & Security

We prioritize the security of your personal data and implement industry-standard safeguards to prevent unauthorized access, disclosure, or loss. These measures include:

Encrypted storage of sensitive data.
Secure payment processing through third-party providers.
Limited access controls to protect personal information.

4. Data Sharing & Third Parties

We do NOT sell, trade, or rent your personal information to third parties.
We may share limited data with trusted service providers who help us operate our business (e.g., email communication platforms, payment processors), but only for necessary business functions.
We may disclose information if required by law or to protect the rights and safety of our customers and business.

5. Your Choices & Opt-Out Options

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
You can request access, correction, or deletion of your personal data by contacting us at [Your Contact Email].
If you prefer not to share location data, you can adjust your device settings accordingly.

6. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. These cookies help us understand customer behavior and improve our services. You can adjust your browser settings to disable cookies if desired.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Effective Date." We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 stacy@thechargingdock.com